Privacy Policy

1. Introduction

AgentInstalls.com ("we," "us," or "our") is a cloud-based business process as a service (BPaaS) provider operating as a sole proprietorship in the State of Georgia, United States. We provide consultation, installation, and configuration of OpenClaw autonomous AI assistant instances.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our services. By using AgentInstalls.com, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you sign up for our services, we collect the following through our registration form:

• Full name
• Email address
• Business name
• Business type / industry
• Preferred large language model (LLM) provider
• Preferred communication channel (e.g., Telegram, Slack, Discord)
• Preferred email provider
• A description of your intended use case

2.2 Credentials Provided During Onboarding

During the onboarding and installation process, you may provide us with:

• Temporary MyClaw.ai hosting credentials (for initial setup only)
• LLM provider API keys (for configuration into your OpenClaw instance)
• Communication channel API keys (for connecting your preferred messaging platforms)

Important: Temporary hosting credentials must be changed by you immediately upon completion of setup. We do not retain copies of any credentials after your installation is complete. API keys are configured directly into your OpenClaw instance and are not stored in our systems.

2.3 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website or source
• Date and time of visits

This information is collected through cookies and Google Analytics. See Section 5 for more details.

2.4 Payment Information

Payment processing is handled entirely by Stripe, Inc. We never collect, store, process, or have access to your credit card number, debit card number, or full payment details. Stripe may collect payment information directly in accordance with their own privacy policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, deliver, and fulfill our installation and configuration services
• To schedule and conduct onboarding and follow-up calls
• To communicate with you about your service, including support during the 30-day post-installation period
• To process payments through Stripe
• To improve our website, services, and customer experience
• To analyze website traffic and usage patterns (via Google Analytics)
• To comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We share information only with the following third-party service providers, solely for the purposes of delivering our services:

• Stripe, Inc. — Payment processing. Stripe receives your payment details directly. See Stripe's Privacy Policy.
• Cal.com — Scheduling onboarding and follow-up calls. This platform receives your name and email to facilitate appointment booking. See their privacy policy.
• Zoom Video Communications — Video conferencing for onboarding and training sessions. See Zoom's Privacy Policy.
• Google Analytics — Website usage analytics. Google receives anonymized browsing data. See Google's Privacy Policy.

We may also disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of AgentInstalls.com, our customers, or others.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Analyze website traffic and visitor behavior (Google Analytics)
• Remember your preferences and improve your browsing experience
• Facilitate the payment process (Stripe)

You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:

• Account and service records: Retained for the duration of our business relationship and for a reasonable period thereafter for legal and accounting purposes.
• Credentials: Not retained. Temporary credentials and API keys are used only during the installation process and are not stored after setup is complete.
• Analytics data: Retained in accordance with Google Analytics' data retention settings.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

• SSL/TLS encryption for all data transmitted to and from our website
• No storage of payment card information (handled entirely by Stripe)
• No long-term storage of third-party credentials provided during onboarding
• Certified installers with, at minimum, CompTIA Security+ certification

While we take reasonable measures to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-out: Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at the email address listed in Section 12.

9. International Customers

AgentInstalls.com is based in the United States and our services are currently available to customers in the United States, Canada, the United Kingdom, Australia, and New Zealand. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

By using our services, you consent to the transfer of your information to the United States and its processing as described in this policy.

10. Age Requirement

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from a person under 18, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: